ATT My Results: Login to AT&T HR Access & Sales Dashboard

Introduction to ATT My Results

AT&T is one of the most recognizable telecom enterprises in the world, which also offers its staff and the representatives of the selling service powerful digital services so that they can accomplish their business-related activities very efficiently. Among all these tools, the ATT My Results is an integral tool that combines the AT&T HR access portal and the sales dashboard.

Such tools enable the employees to check their performance, to manage HR-related tasks, and to see the sales goals in real-time. The following article is the guide that will help one to learn and use effectively the ATT My Results platform by providing step-by-step guidelines of how to log in that platform, how to fix the common issues when you cannot log in, and how to make the full use of this platform in relation to HR and sales purposes.

No matter, whether you are a new employee entry-level position, a veteran sales representative, or an HR expert at AT&T, this guide will be of use to you to gain access and leverage the ATT My Results application system in a flawless manner and remain apprised.

What is ATT My Results?

ATT My Results is a single-destination web site that gives the user efficient and easy access to two main systems, AT&T HR Access and Sales Dashboard. The platforms focus on the various dimensions of an employee in the company:

AT&T HR Access: It is a user-based portal where the employees of the AT&T can perform all the operations concerning personal information, benefits, wages, leave application, time-off, and other HR processes. It becomes an administrative one-stop facility to address the administrative required activities.
Sales Dashboard: Sales associates and managers will always be informed about the sales performance, quotas, commissions, and key performance indicators (KPIs) thanks to the Sales Dashboard that contains live data. It allows employees to measure their performance and make it compatible with the company objectives.

By incorporating these tools into a new workflow, ATT My Results makes it easy and fast to access the information required by its employees to succeed in the job.

Why Use ATT My Results?

The My Results portal provided by ATT has got a number of benefits making it a necessity to the AT&T workforce:

Centralized Access: It will allow an employee to use a single sign-in to access the HR tool and sales tool, as it becomes unnecessary to move between various tools.
Real-Time Data: The Sales Dashboard has up-to-date data which can assist the Sales leaders to make informed decision and stick to their objectives.
Employee Empowerment: HR Access empowers the employees to manage their own information; choose the benefits they want and tools to develop their careers.
Mobile Accessibility: The platform is also designed as mobile-friendly so workers can see their dashboards or do HR work wherever they are.
Secure and User-Friendly: ATT My Results was developed with a high level of security, hence it makes sure this confidential information is secure as it has an easily understandable user interface.

How to Login to ATT My Results

It is easy to access ATT My Results, and only proper credentials and configuration are necessary. The process of logging in to the platform is shown step by step below.

Step 1: Gather Your Login Credentials

Make sure to have the following before you can proceed to log in:

AT&T Global ID: It is your employee number given to you by AT&T. It consists usually of letters and numbers.
Password: The password is configured when creating the first version of your account or resetting the passwords. In case you are a new employee, then a temporary password might have been issued to you.
Two-Factor Authentication (2FA): 2FA is used in AT&T to achieve additional security. You will have to log into your registered phone or email to be provided with a verification code.

In case you do not remember your Global ID or password, call your manager or the AT&T HR Helpdesk.

Step 2: Access the Login Page

In order to access ATT My Results, one has to log in:

Click on the web page browser (use Google Chrome, Mozilla Firefox, or Microsoft Edge to obtain better performance).
Visit the ATT My Results official login page – https://hraccess.att.com/. The URL is normally contained in the onboarding phase, or may be accessed via AT&T company intranet employee portal or by searching on ATT intranet (with Google) the phrase ATT My Results Login.
Alternatively, it is possible to get access to the platform through AT&T mobile app, which could be downloaded to Android and iOS devices. Get the application in the Apple App Store or the Google Play Store in case you do not have it.

Step 3: Enter Your Credentials

On the login page, enter your AT&T Global ID in the designated field.
Input your password.
Click the Log In

Step 4: Complete Two-Factor Authentication

Once you have typed in your credentials, you shall be asked to confirm your identity by use of 2FA:

Select your desired option (text message, email or authenticator app).
Fill in the verification code received on your registered gadget or email.
Click Verify and proceed.

Step 5: Access HR Access or Sales Dashboard

Once you log in, you will be on the ATT My Results home page that will have links to:

HR Access: To access own personal information, benefits, payroll and so on.
Sales Dashboard: To monitor sales results, targets and KPIs.

Make the right choice according to your requirements.

Troubleshooting Common Login Issues

Though there are no problems with the login process in general, you can experience them. Following are the typical issues and their resolutions:

Forgotten Password: Go to the log-in page and click on the option of Forgot password? Use the prompts to retrieve your password through SMS or email. When the Global ID is ready, you will verify your identity based on Global ID and second verification way.
Invalid Global ID: Ensure that your Global ID is devoid of errors. The problem should be fixed immediately, but in case it is not possible, call your supervisor or the AT&T HR Helpdesk to verify your ID.
2FA Code Not Received: You can update the registered phone number or email at the HR system. Use E-mail, in that case, check your junk/spam folder. The IT support team should be addressed in case of persistence of the issue.
Browser Compatibility Issues: Clear the browser cache and cookie, an alternative browser may work. Make sure that your browser is the latest.
Account Locked: When you enter the wrong password rectification more than five times, then your account will be automatically locked down You can wait 15 30 minutes then attempt again or call the HR Helpdesk in order to unlock your account.

On issues that cannot be resolved immediately, AT&T offers a support hotline and an online support to the employees, which is accessed by using the employee intranet.

Exploring AT&T HR Access

The HR Access portal has all the features that enable you to update your employment data which you can access once you log into ATT My Results:

Personal Information: Keep your contact information, your emergency contacts and your taxes withholding preferences updated.
Payroll and Benefits: Download pay stubs, sign up to health insurance, make 401K contribution, check other employee benefits such as employee discounts.
Time and Attendance: Send a request to take time-off, check your working schedule, and keep a record of your vacation or sick hours.
Career Development: Get training modules, certifications, and career planning to aid you to grow in your career life.

Simple and user-friendly interface promotes user friendliness of the HR portal called HR Access. Continuous updating of your information will take care of timely communications and benefits.

Navigating the Sales Dashboard

To sales associates, sales dashboard has become a significant tool in monitoring performance and realizing goals. Among its main characteristics is:

Real-Time Metrics: Check your sales figures, revenue, the volume of merchandise sold, and the rate at which you acquire customers.
Quota Tracking: Check how you are doing about your monthly quota or quarter quota.
Commission Details: See commission rates, commissions, bonuses and other details of your earnings.
Performance Analytics: The accuracy of data-driven decision-making can be improved by identifying emerging trends, superpowers, and areas that need work using performance analytics.
Team Comparisons: The managers may access the performance of their teams to coach and support their teams.

To maximize using the Sales Dashboard, make a time frame when, once a week, you are going to look up your metrics and correct your strategies. The platform presents an opportunity to export reports to analyze them in greater detail.

Best Practices for Using ATT My Results

The following tips should be borne in mind in order to make maximum use of the benefits the platform has to offer:

Keep Credentials Secure: Avoid sharing your credentials, Global ID and password. Take a distinct powerful password and change it frequently.
Enable Notifications: Turn on email or app notifications, and be entered to know about the latest developments, like payroll dates or sales competitions.
Use Mobile Access: The AT&T mobile app allows checking the dashboard or handling other HR-related activities outside of the office.
Regularly Review Data: Look at your HR data and sales numbers regularly, and make sure that they are all correct.
Leverage Support Resources: Get acquainted with the helpdesk and other on-line support guides in AT&T that can solve a technical problem with alacrity.

Security and Privacy Considerations

AT&T is undertaking the security of its employee data. AT My Results, the ATT portal to provide results, is secured against sensitive data through the application of complex encryption and 2FA. Employees should:

Sign out of every session, including on shared or shared devices.
There is need to shun unsecured Wi-Fi to get the platform.
When something suspicious is found (login by an unrecognized user), inform the IT department at once.

Conclusion

ATT My Results is an indispensable tool to ATT employees, which enables the workforce to work easily on the HR Access and Sales Dashboard. With the help of this guide, common problems that arise during the log-in process, the ability to address them, and taking advantage of the features offered by the platform, employees will be able to organize their HR activities and sales projects. Be it updating your benefits, reporting of your sales performance or in charting the future of your career, ATT My Results keeps you organized and informed.

AT&T employee intranet and helpdesk can be used to assist them further. Make use of the possibilities offered by the platform to be more efficient and win your place at AT&T.